Identity: Making Social Media Work (1 of 5)
Last week I wrote about perspectives, approaches and methods that don’t make using Social Media worth it. This week I want to layout what I think is a core methodology and sequence that wrings the most value out of Social Media. So, to start on the first core element:
Who are you?
Can you answer that question for yourself, your blog, your organization, your church, your non-profit, your business – right away? Or do you have to think about it? Does your answer start with “It depends…?”
Knowing your identity, who you are and why you are here, is essential for success in social media. This identity is often found in core values, mission statements and vision statements (as an individual do you know your core values?).
Why is identity so important? FOCUS. If you know who you are and your values then you know who your audience is and why it is so important for you to invest in social media to engage with them. You know what the core actions are you want to have influence for them to take (to pray, to buy, to trust, etc.). Your goals, measurables, and more fall into line much more easily when you know who you are. Focus builds momentum and the conviction to see your campaigns through.
Identity is also important because it encourages authenticity and vulnerability (the good side of transparency). When know who you are, you are confident in your strengths and weaknesses. If you are unsure of your identity several things happen and are magnified through social media.
- You are more defensive when critics show up because you’re not sure what strength to defend, so you defend everything, even the stuff you know is a weakness.
- You over state, over hype, and over polish the way you talk about yourself/team/church/organization. This builds excitement but is foggy on the core action that produces a tangible return.
- You try to speak to too many audiences and don’t communicate to any of them well.
- You over invest from bravado and are then underwhelmed with the inevitably poor results.
- Your consistency in content struggles or is weak because you aren’t sure what target conversation you are trying to have (this is most often seen in content with lots of information but very little story).
- You will be very impatient to let the relationships develop in social media because you don’t have the confidence of knowing who you are that is necessary to stick it out.
The danger of not having a personal or organizational identity solidified when entering social media is felt as weaknesses are revealed and you find your relational interaction with people consistently tense and challenged.
Social Media is a catalyst for influence, which is the core function of leadership and communication. But social media isn’t picky on the quality of leadership it spreads. Good or bad, it will feature both. That is why it is such a game changing win to have your identity solidified as you begin engaging in social platforms.
